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Privacy policy

Effective Date: January 20, 2025
1. Introduction

Regards CRM (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our internal sales CRM application (“the App”). This App is designed for use by employees of Siam Computing and does not require external user registration. This Privacy Policy also applies to visitors of our website.

By accessing and using Regards CRM and our website, you acknowledge and agree to the terms outlined in this Privacy Policy.
2. Information We Collect
When you use Regards CRM or visit our website, we may collect the following types of information:
  • Business Card Data: Contact information extracted from scanned business cards, including names, phone numbers, email addresses, job titles, and company names.
  • User Information: Name, email address, and login credentials (limited to employees with a siamcomputing.com email address).
  • Usage Data: Log data, including timestamps of contact entries, user actions, and interactions with the App.
  • Website Usage Data: We collect information such as IP addresses, browser type, operating system, and pages visited to analyze and improve website performance.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser.
3. How We Use Your Information
We use the information collected to:
  • Enable sales teams to capture and store contact details efficiently.
  • Organize contacts into relationship categories (Universe, Seed, Sapling, Tree).
  • Allow users to search, retrieve, and manage collected contacts.
  • Improve the App’s functionality and user experience.
  • Monitor team-wide usage trends for internal performance evaluations.
  • Enhance our website’s functionality, security, and user experience.
  • Respond to inquiries and support requests submitted through the website.
4. Data Sharing and Security
  • We do not share, sell, or disclose your contact data to third parties.
  • All data is stored securely and is only accessible to authorized employees.
  • Admin users have access to an aggregated view of team-wide contact data but cannot modify individual entries.
  • We implement industry-standard security measures to protect your data from unauthorized access, loss, or breaches.
  • Our website employs SSL encryption to secure data transmissions.
5. Data Retention
  • Contact information is retained for as long as needed to support sales and networking efforts.
  • Website visitor logs and analytics data are retained for a limited period for performance monitoring and security purposes.
  • Users may request data deletion by contacting the internal admin.
6. User Rights
As an authorized user of Regards CRM or a visitor to our website, you have the right to:
  • Access your stored contact data.
  • Request corrections to any inaccurate information.
  • Request deletion of specific contacts.
  • Opt-out of cookies and tracking technologies through browser settings.
  • Contact us for any privacy-related concerns.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of external sites. We encourage users to review the privacy policies of any third-party services they interact with.
8. Out-of-Scope Data Processing
The following functionalities are not included in the current version of the App:
  • Data enrichment from external sources.
  • URL-based login for different companies.
  • Steps within relationship management (e.g., tracking email sent, meeting setup, etc.).
9. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our App, website, or legal requirements. Any updates will be communicated through our website and within the App. Continued use of Regards CRM or our website after changes are posted constitutes acceptance of the updated Privacy Policy.

10. Contact Us

For any privacy-related questions or requests, please contact us at siamcomputing.com

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