Introduction
Regards AI(“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our internal sales CRM application (“the App”) for employees of Madras Made Digital Solutions Private Limited, and visitors to our website. By accessing and using Regards AI and our website, you agree to the terms of this policy.
Information we collect
Business Card Data: Names, phone numbers, email addresses, job titles, company names extracted from scanned business cards.
User Information: Name, siamcomputing.com email, login credentials (for employees only).
Usage Data: App logs including timestamps of data entries and user interactions.
Website Usage Data: IP addresses, browser type, OS, visited pages.
Cookies & Tracking Technologies: Used on our website; users can manage via browser settings.
Google Contacts When enabled, we request access to your Google Contacts via the Contacts API to Create, update, or sync contacts with your Google account upon your request.
We request only the minimal permissions needed, and do not access any additional personal data without explicit consent
Platform Usage Data:
To continually improve our platform, we gather insights about how you interact with Regards, including login activity, feature usage, and preferences.
Customer Data:
Information you upload or manage within Regards, such as client details and communications, remains your property. We use this data only to support your business needs.
How we use your information
Core CRM Features: Storage, categorization (Universe, Seed, Sapling, Tree), search, retrieval, and management of contacts.
Google Contacts Sync: Viewing, editing, and syncing Google contacts only when explicitly requested.
Product & Website Improvement: Usage analytics to optimize performance and user experience.
Support Services: Responding to user inquiries submitted via the website.
Google Contacts data is used solely for these functional purposes and not for marketing or profiling.
Data Sharing & Security
We do not share, sell, or disclose your contact data to any third parties.
Data is securely stored and accessible only to authorized personnel.
Admins have aggregated, non-identifiable access; individual records cannot be altered.
We use TLS/HTTPS encryption in transit and secure practices at rest
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We fully comply with the Google API Services User Data Policy, including all Limited Use requirements:
User consent & control
Google Contacts Access: Requires explicit opt-in via Google OAuth 2.0.
Revocation: You may revoke access anytime at Google Permissions.
Policy Updates: Significant changes to data use trigger policy updates and manual re-consent in-app
Compliance with Google API Services
We fully comply with the Google API Services User Data Policy, including all Limited Use requirements:
Limited Use Disclosure
“Regards AI’s use and sharing of data obtained from Google APIs strictly adheres to the Google API Services User Data Policy, including its Limited Use provisions, Workspace API Limited Use Policy & Photos API Limited Use Policy. Here is the link to the following policies:
Scope of Use: Access to Google data is strictly limited to the user-facing functionality described in this policy.
No Sharing or Advertising: We do not share, sell, or use Google data for advertising, marketing, or profiling.
Controlled Human Access: Google data is accessed by humans only when expressly authorized by the user or for compliance/audit purposes.
Security Measures: We implement robust encryption and conduct regular security assessments to protect all Google-sourced data.
Data Retention
Contact information is retained as long as needed for CRM use.
Website logs are kept briefly for performance and security.
Users can request deletion of data through internal administration.
User Rights
You have the right to:
Access your stored contact data.
Request corrections or deletion of specific data.
Opt out of cookies via your browser settings.
Revoke Google Contacts access via your Google account.
Third-Party Services & Links
Our site may contain links to third-party services. We are not responsible for their privacy practices. Please review their policies directly.
Changes to This Policy
We reserve the right to amend this policy for updates in service, legal obligations, or features. Changes will be communicated within the App and on our website. Continued use implies acceptance of new terms.
For further information contact : madrasmade.pvtltd@gmail.com
