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How a personal CRM for networking improved my ROI from Conferences

How a personal CRM for networking improved my ROI from Conferences

Khuze S

Khuze S

Jan 6, 2026

Jan 6, 2026

Jan 6, 2026

7 Mins

7 Mins

How a personal CRM for networking improved my ROI from Conferences
How a personal CRM for networking improved my ROI from Conferences
How a personal CRM for networking improved my ROI from Conferences

After 15+ years running my tech services agency, I've learned that conferences and networking events are either goldmines or money pits. The difference? Your follow up system.

Conference tickets average $2,500+. As a small business owner, at the end of a long day of networking, I’d find myself shuffling business cards, trying to note who to follow up with. "Wait, Sarah was building which AI thing?"

Over the years, I’ve realized two things matter most: capturing context immediately and sending personalized follow-ups fast

Doing this has not only doubled my immediate conversions from high intent leads but has also improved my referrals by 400% from people I was otherwise letting drop. 

In the last year, I built Regards AI as a personal CRM for networking events to make this system scalable for myself.

Key Takeaways: 

The Problem: Conferences are expensive. You lose money if you forget details or you send generic follow-ups that get ignored. Two things matter most: capturing context immediately and sending personalized follow-ups fast.

The System:

  1. Use a Business card scanner that scans cards but also allows for voice notes

  2. Save context immediately on every conversation

  3. Send personalized follow-ups within 24 hours

The Tool: Regards AI is a personal CRM for networking at events and conferences. It allows seamless and unlimited business card scans, voice notes to text, immediate reach outs and automated follow-ups.

What Actually Happens at Most Events

It's Day 2 at TechConf2025. Your pocket has 30+ business cards. Your brain is mush. You do a rough prioritization for the people most likely to be customers and ignore the others. 

By the time you're back at the office a week later, you send generic "Nice meeting you!" emails. Most go unanswered. That $2,500 ticket just became an expensive networking exercise with zero ROI.

Why traditional networking fails:

Business cards get lost or mixed up

  • Even if you scan business cards, you’ve forgotten the context 

  • The little details that you connected about are forgotten

  • Generic follow-ups get ignored

  • Your gut-based lead qualification system doesn’t always work

  • Delayed outreach = lost opportunity 

I was guilty of all this. It cost me tens of thousands in missed opportunities.

My System for Maximizing ROI from attending Conferences 

If you are wondering if that conference ticket is worth it, this system helps you maximize the returns from it. 

During the Conversation

Be personal & authentic – Making a genuine, warm connection will increase the likelihood of you being remembered by them and of remembering them. Try to find shared interests, ask about family or find some personal detail to index on.

Be present — Focus on the conversation, not typing notes. 

Be helpful – Think of yourself as an advisor not a “seller”. Being transactional is a turn-off. 

Commit to next steps — Make specific promises: "I'll send that case study tonight."

Immediately after - Capture context 

  • Scan their business card or save contact on phone

  • Record a 15-30 second voice note: "Met Sarah Chen from TechFlow. Struggling with SaaS retention. Mentioned DataCorp case study. Wants call next week. Loves hiking — just back from Patagonia."

  • The little details matter and become a starting point to build the relationship

After the Event (Same Day)

  • Add to Linkedin 

  • Send personalized follow-up — That evening, send an email like:

    "Hi Sarah, great connecting at TechConf! Enjoyed hearing about TechFlow's challenges. Here's the DataCorp case study [link]. Want to chat next week? Tuesday or Wednesday afternoon work? P.S. — Send me details of your favourite hike in Patagonia – I’d love to visit!"

  • Set reminders for:

    • Follow-up call (one week)

    • Value touchpoint (one month)

Why This Works

  • Speed matters: 24-hour follow-ups put you in the top 5%. You're fresh in their mind.

  • Details matter: Specific references prove you listened and create instant rapport.

  • Consistency matters: Every person gets followed up. Today's C-tier connection might be next year's biggest client.


Your personal assistant to help you network, consistently

Your personal assistant to help you network, consistently

No card needed

No card needed

Your personal assistant to help you network, consistently

No card needed

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Why I Built a Personal CRM for networking 

I tried doing it manually with Apple Notes, spreadsheets, and notebooks. Nothing worked when meeting 50+ people at multi-day conferences.

I needed something that:

  • Worked on mobile

  • Easily saved and scanned business cards

  • Captured context without breaking conversation flow

  • Organized & researched contacts automatically

  • Reminded me to follow up

  • Made personalized outreach scalable & fast

That's why I built Regards.

How it works:
  1. Scan the card (2 seconds)

  2. Record voice note (context saved instantly)

  3. Auto-research (pulls LinkedIn and company data)

  4. Triggers personalized outreach (with customizable templates)

  5. Automated reminders (based on your notes)

Result? I went from 30% follow-up rate to 100%. My conference ROI increased 4x.

What to Look For in an Events CRM or a Personal networking CRM:

Must-Haves
  • Mobile-first — Full functionality on your phone. Desktop-only CRMs are useless on conference floors.

  • Fast capture — Business card scanning and voice-to-text. Typing is impossible during events.

  • Flexible tagging — Tag by event, connection type, and priority level.

  • Immediate reach out – Email integration to send quick catch up notes right after the event

Nice-to-Haves
  • Auto-enrichment — Pulls LinkedIn profiles and company data automatically.

  • Follow-up automation — Quick-to-customize templates with scheduled sends.

  • Team collaboration features

  • Event ROI analytics

What Doesn't Matter
  • Complex pipeline stages

  • Lead qualification metrics (add them to your sales CRM once intent is shown)

  • Heavy reporting dashboards

  • Desktop-focused features

Tips for Maximum ROI

Before the Event

Prepare 3-4 email templates with attachments introducing yourself or your firm that you can customize quickly.

During the Event

Capture context in the 30 seconds after each conversation. Include what you discussed, their pain points, what you promised, and one personal detail.

After the Event

Process everything within 24 hours. Clean up typos, score connections, send all immediate follow-ups. Do NOT ignore anyone – sometimes the person you dismissed can be the one sending you referrals in 6 months. 

Follow-up cadence
  • A-list: Immediate email + call in 1 week + monthly check-ins

  • B-list: Email in 24 hours + LinkedIn + quarterly touches

  • C-list: Newsletter + bi-annual value adds

Track metrics: Which events generated quality connections? What timing got best responses? How many turned into opportunities?

Ongoing

Keep engagement personal – AI is to be your assistant to remind you who to reach out to and when, but the connection should be entirely human

Be a connector — introduce people who'd benefit from knowing each other.

Add value first — share insights before making asks.

Common Mistakes to Avoid

"I'll remember later" — You won't. Capture immediately.

Generic follow-ups — "Nice meeting you" emails get deleted. Reference actual conversations.

One-and-done — Relationships need nurturing. Set multiple touchpoint reminders.

The Bottom Line

After 15 years of conferences, the best networkers aren't the most outgoing — they're the most organized. They remember your name months later. They follow up with what they promised. They nurture relationships consistently.

Your conference spend is too expensive to waste on forgotten business cards. Start simple: use an events-focused CRM, capture context immediately, and commit to 24-hour follow-ups.

Conferences can change your business trajectory. But only if you follow up.

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Why we built Regards

I’m bad at staying in touch. Not because I don’t value people. Its a lot of work, and I didn’t have a system. This started as my fix. A quiet assistant that helped me nurture relationships thoughtfully. When people noticed the difference and asked what I was doing, it slowly evolved into a product. And the love has been incredible. Regards, Khuze

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Frequently Asked Questions

Why do I need a personal CRM for networking?

As a founder or professional attending many conferences, you need the best contact management system. A personal CRM with in-built business card scanner like Regards can help you save contacts & context, auto-tag and ensure you complete follow ups.

What is the best business card scanner app?

There are several free business card scanners. Regards is the best business card scanner app because it not only scans business cards but also allows you to save voice notes with context as well as auto-triggers the follow ups.

What is best client contact management system?

The best system is one that lets you save context and details, auto tags profiles, AI researches the profiles and helps you stay in touch and top of mind. Regards is a free & better contact management app to try out.

How many contacts should I collect?

As a small business owner, as many as you can. But focus on quality and learning something meaningful about each person.

What if I forget to capture context?

Set aside time at lunch and day's end to review cards while memory is fresh or keep a notebook nearby for easy jotting down.

How long should follow-ups be?

3-5 sentences. Reference the conversation and suggest a clear next step.

Can I use Salesforce or HubSpot?

You can, but they're not optimized for mobile-first event networking.

What if someone doesn't respond to my follow-up?

Don't take it personally. Follow up once more after a week. Still no response? Add them to your newsletter and move on.

Should I connect on LinkedIn before or after emailing?

I send the email same-day, then connect on LinkedIn the next morning with a personal note referencing our conversation.

Why do I need a personal CRM for networking?

As a founder or professional attending many conferences, you need the best contact management system. A personal CRM with in-built business card scanner like Regards can help you save contacts & context, auto-tag and ensure you complete follow ups.

What is the best business card scanner app?

There are several free business card scanners. Regards is the best business card scanner app because it not only scans business cards but also allows you to save voice notes with context as well as auto-triggers the follow ups.

What is best client contact management system?

The best system is one that lets you save context and details, auto tags profiles, AI researches the profiles and helps you stay in touch and top of mind. Regards is a free & better contact management app to try out.

How many contacts should I collect?

As a small business owner, as many as you can. But focus on quality and learning something meaningful about each person.

What if I forget to capture context?

Set aside time at lunch and day's end to review cards while memory is fresh or keep a notebook nearby for easy jotting down.

How long should follow-ups be?

3-5 sentences. Reference the conversation and suggest a clear next step.

Can I use Salesforce or HubSpot?

You can, but they're not optimized for mobile-first event networking.

What if someone doesn't respond to my follow-up?

Don't take it personally. Follow up once more after a week. Still no response? Add them to your newsletter and move on.

Should I connect on LinkedIn before or after emailing?

I send the email same-day, then connect on LinkedIn the next morning with a personal note referencing our conversation.

Why do I need a personal CRM for networking?

As a founder or professional attending many conferences, you need the best contact management system. A personal CRM with in-built business card scanner like Regards can help you save contacts & context, auto-tag and ensure you complete follow ups.

What is the best business card scanner app?

There are several free business card scanners. Regards is the best business card scanner app because it not only scans business cards but also allows you to save voice notes with context as well as auto-triggers the follow ups.

What is best client contact management system?

The best system is one that lets you save context and details, auto tags profiles, AI researches the profiles and helps you stay in touch and top of mind. Regards is a free & better contact management app to try out.

How many contacts should I collect?

As a small business owner, as many as you can. But focus on quality and learning something meaningful about each person.

What if I forget to capture context?

Set aside time at lunch and day's end to review cards while memory is fresh or keep a notebook nearby for easy jotting down.

How long should follow-ups be?

3-5 sentences. Reference the conversation and suggest a clear next step.

Can I use Salesforce or HubSpot?

You can, but they're not optimized for mobile-first event networking.

What if someone doesn't respond to my follow-up?

Don't take it personally. Follow up once more after a week. Still no response? Add them to your newsletter and move on.

Should I connect on LinkedIn before or after emailing?

I send the email same-day, then connect on LinkedIn the next morning with a personal note referencing our conversation.

Engineer your word of mouth.

Referrals aren't luck—they're the result of staying connected systematically. Join 2,000+ professionals who've turned word-of-mouth into their most predictable revenue source.

No card needed

Cta Image

Engineer your word of mouth.

Referrals aren't luck—they're the result of staying connected systematically. Join 2,000+ professionals who've turned word-of-mouth into their most predictable revenue source.

No card needed

Cta Image

Engineer your word of mouth.

Referrals aren't luck—they're the result of staying connected systematically. Join 2,000+ professionals who've turned word-of-mouth into their most predictable revenue source.

No card needed

Cta Image
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Warm connections in a world of cold outreach.

hello@regardsapp.ai

© 2025 Madras Made Digital Solutions Pvt Ltd. All rights reserved.

Logo Image

Warm connections in a world of cold outreach.

hello@regardsapp.ai

© 2025 Madras Made Digital Solutions Pvt Ltd. All rights reserved.

Logo Image

Warm connections in a world of cold outreach.

hello@regardsapp.ai

© 2025 Madras Made Digital Solutions Pvt Ltd. All rights reserved.